Frequently Asked Questions

Everything you need to know about our organic essentials.

Are all Lumine Organics products 100% natural?

Yes, we pride ourselves on sourcing only certified organic and plant-based ingredients. Our products are free from synthetic fragrances, parabens, and harsh chemicals.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund or exchange, provided the product is at least 75% full.

Do you ship internationally?

Currently, we ship to the United States, Canada, and the UK. We are working on expanding our reach to more countries in the near future.

Are your products cruelty-free?

Absolutely. Lumine Organics is committed to ethical beauty; we never test our products or ingredients on animals, and we only work with suppliers who uphold these same standards.

How can I track my order?

Once your order has shipped, you will receive an email notification with a tracking number and a link to monitor your package's progress.