Returns & Exchanges

At Lumine Organics, we stand behind the quality of our natural products and offer a 30-day satisfaction guarantee on all purchases. If you are not completely satisfied with your order, we are happy to assist you with a return or exchange for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Carefully pack the items in their original organic packaging to ensure they arrive safely back at our warehouse.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.